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07/02/2019

  Q: I have had a couple of accounts with extensive California (southern) fire ant nests. I have been using a dual action liquid residual for most of my general pest control needs and applying a light mist three to five feet around the mounds, but I'm wondering if there may be a better solution with how large of an area these ants are infesting. Sometimes the majority of the mounds are on a neighboring property that I cannot treat directly. — Michael, CA   A: It’s best to approach fire ants in two steps when their population density is so high. First, apply a gra...

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07/01/2019

Outsourcing brings out mixed emotions among business owners. Some quickly see an opportunity to eliminate tasks, whereas others fear no one can properly and reliably execute the tasks at hand.  When it’s done right, outsourcing can offer pest management companies with greater stability, flexibility, and a higher degree of expertise than you alone can provide. Here are three steps that will help you find the best providers to handle your needs:   1.  Assess your current situation. Which tasks can you outsource so your staff has more time to focus on customer service...

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06/25/2019

Introducing PT Fendona Pressurized Insecticide, new to the BASF pressurized technology portfolio. There is no better way to maximize the effectiveness of an insecticide than to place it where pests spend the majority of their time – cracks and cervices. Introducing PT Fendona Pressurized Insecticide, new to the BASF pressurized technology portfolio.   The power of Fendona meets the precision of PT in new PT Fendona Pressurized Insecticide, giving pest management professionals a fast knockdown of key pests, a flexible label, and long-lasting control of house flies and bed bugs e...

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06/13/2019

As the industry grows more competitive, an increasing number of pest control professionals are setting themselves apart through professional certification programs. One of the most popular choices is the Associate Certified Entomologists program, which requires approval by the Entomological Society of America - and a passing grade on its rigorous exam. Luckily, preparing for the four-part exam is now easier than ever. Our new ProTraining ACE prep courses cover material directly from the ACE exam study guide, one chapter per course. Each of our courses is self-timed and allows students to...

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06/06/2019

  Q: What is the absolute best insecticide for German cockroaches in restaurants? We are using an esfenvalerate product and are probably going to switch to a non-repellent product. Is this a good call or are there better products for German cockroaches? We also bait with cockroach gel. - Donna, TX   A: I think it’s a good call to switch to non-repellent products for German cockroach management, especially if you use cockroach baits. Esfenvalerate products are mostly repellent and probably shouldn’t be used with cockroach baits. Baits need to stay palatable and th...

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05/29/2019

Place your headshots in the no-selfie zone By Grant Hunker   While there is definitely a time and place for selfies when it comes to your pest control company’s social media presence, headshots for media announcements about new employees, job promotions, and other news is not the time or place for “duck lips” or way-too-close-ups.   As the saying goes, you never get a second chance to make a first impression. In this digital age of social media, that first impression is a great photo that represents the professional you are! Therefore, have someone take you...

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05/22/2019

  With the catastrophic flooding in the Midwest and an exceptionally rainy winter on the West Coast, many parts of the country will present favorable conditions for heavy mosquito populations as the warmer summer weather approaches. With larger mosquito populations come the enhanced risk for the spread of mosquito-borne diseases.   Treating standing water with larvicides will play a critical role in preventing these mosquito populations from exploding and will help keep the numbers in check. When applied to the standing water where mosquitoes lay their eggs, larvicides interr...

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05/20/2019

Q: What is the best way to manage rat mites inside a residence? Rats have been trapped out and the openings sealed up, but the customers are still receiving bites.   — Mikail, CA   A: Even though rat mites were a known issue, still make sure they are present with sticky monitors before you continue helping your customer. Although rat mites don’t necessarily disappear when the rats do, it’s common for people suffering from parasites to continue to believe the parasites are present after they’ve been managed effectively. If not already found and y...

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04/24/2019

As a group, ants are often the number one pest encountered and the number one cause of callbacks. There are many variables to consider when picking the best ant bait for your operation, but choosing a bait is only half the battle. As good as today’s ant baits are, they still have to be applied in the correct environment and match the ant food preference or they will not bring satisfactory results.   First and foremost it’s important to correctly identify the ant species you’re dealing with. Misidentification or, more frequently, no identification, almost always resu...

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04/17/2019

At Univar Solutions, we take pride in providing customers with the most current industry news and knowledge — within local communities and nationwide. Here’s an overview of early Q1 2019’s biggest trends as reported by Univar Solutions managers across the country:   [click to enlarge]  

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04/15/2019

Schedule termite inspections 24/7, online By Heather Gooch   Homeowners, business owners and real estate agents seeking termite inspectors typically want immediate results. That’s why one family-owned pest management company created and launched TermitePro.us, a website that lets customers schedule termite inspections online.   “We saw this as a basic next step for our industry,” says Isaac Camacho, marketing and sales director for Irvine, Calif.-based Accurate Termite and Pest Control. “We live in a world where we can buy something online and have it ...

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04/01/2019

When it comes to termites, homeowners want them gone. Termidor® termiticide/insecticide, launched almost 20 years ago, was found to be the solution pest management professionals were looking for. Callbacks dropped significantly, customer satisfaction increased substantially, and business increased year over year. BASF has continued to innovate the Termidor product line, providing year after year improvements in efficiency to this phenomenal brand. Maximizing profitability with products backed by proven efficacy enables pest management companies to provide consumers with peace of mind a...

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03/01/2019

Diverse strategies are needed to control urban pests — especially cockroaches. Steps like inspection, monitoring, and identification are the foundation for any cockroach control program and ongoing maintenance.   Baits are pivotal tools for Integrated Pest Management (IPM) for cockroaches, but applying the appropriate amount is critical for success. A recent field trial conducted by Dr. Dini Miller from Virginia Tech University evaluated two cockroach gel baits, Advion® Evolution Cockroach and Optigard® Cockroach Gel Baits from Syngenta, in multi-unit housing infested w...

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02/21/2019

Find products, training, tools, and advice — all in one place.   Professionals have long known that PestWeb is the industry’s go-to source for labels and SDS. But PestWeb today is more than a website — it’s a portal to an incredible array of supplies, tools, and insights for taking your business to the next level. In addition to a complete offering of products for structural pest, public health, turf and ornamental, and wildlife markets, you can tap into purchasing, training, and reporting tools, contact Univar’s respected experts, and more. With a...

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02/13/2019

Managing cockroaches will always be an important part of pest management. Identifying the species correctly and then understanding its biology, behaviors, and habitats is critical to control and eradication. An integrated approach should include identification, inspection, and treatment, including resistance management.   Cockroaches, specifically German cockroaches, have a relatively short life cycle which means they can increase their populations exponentially in a short period of time. This makes them more likely to adapt or develop resistance to various control methods. There a...

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02/01/2019

Q. I’ve been doing a rat job in Riverside, CA for over a year. I’ve done the exclusion work and activity stopped for a couple of weeks and calms down every now and then, but they continue to get rats in the attic. I’ve caught over 20 rats. The owner, property management and another pest management company have tried and we still can’t find the entry point. What else can we do?   — Tony, NV   A. It may be time to have the plumbing smoke tested. Difficult rat jobs often involve broken pipes or open drains. Rats will use these to enter buildings fr...

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12/26/2018

Ask Bill Menefee what initially drew him into the pest control industry, and the answer is simple. “I like people,” he says. “And I like helping people.” 12 years ago, Menefee was a facility manager at a frozen foods company when he heard the owner of Atlantic Pest Control was looking to sell the business. Intrigued, Menefee went on several ride-alongs. He loved it — so much, in fact, that he bought the business. And little by little, he learned the ropes, gained experience, and grew the company. Today, Atlantic Pest Control has 9 employees and an expanding...

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12/19/2018

Whether you’re building an add-on service, expanding an existing program, or starting a new line of business, there are many moving pieces to manage — and many hazards to avoid. Follow these tips to ensure a strong start to your new venture.   Don’t start with separate introductions. Instead, gather all your personnel in the same location for a shared introduction and training session. The goal is to build excitement, encourage feedback, and demonstrate your commitment to the new direction. Don’t focus too much on the how the company will benefit.Instead, ...

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12/13/2018

Q. I am dealing with a German roach issue in an apartment complex broken into buildings. The maintenance people seem to think it’s okay to leave whole panels out under kitchen and bathroom sinks for access to the plumbing. One building has at least 12 units with roaches. I’ve tried everything from baiting, dusting, baiting and dusting, to recently hitting all of the penetrations with a knockdown product, an IGR and again baiting and dusting. What do you recommend?   --Kenton, IN   A. I think you may be throwing too much product at the problem and not thinking of th...

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12/12/2018

When Jim Delaney started at Univar in 1983, Ronald Reagan was president, Billy Martin managed the NY Yankees and Michael Jackson’s Thriller was number one on the charts. A lot has changed in the past three decades, but one thing has remained the same: Jim loves his job just as much today as he did in 1983. Actually, he may love it even more.   Jim has grown from a young Customer Service Representative to one of two Regional Directors in the country. In between, he has held positions as a Univar Sales Representative, Field Sales Manager, Area Department Manager, Sales Team Leade...

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12/04/2018

Q. I’ve had a problem with a couple of bed bug jobs. I will have my customers prep their home and then schedule treatments at two-week intervals. Afterwards, the homeowner will go a month with no bites or sightings. Then, out of the blue, they will call about finding a dying bed bug. I think it was there the whole time and just taking time to die. Do you know how or why this happens? — Mike, OH A. One reason could be that a bed bug harborage was overlooked during treatment. Even if you’ve done your best, that’s just the nature of bed bugs. It’s not unusual to...

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11/27/2018

Looking for a smarter way to collect — and correct — product requests across your team? Today’s Better Business Tip will help you save time and reduce errors every time you restock your inventory. Click the video below to see how you can use team Quick Lists to share shopping lists and approve orders for your entire team. Get More Business Tips We’re continually adding to our library of Better Business Tips videos with more ways to streamline your business. Stay tuned for more videos coming soon    

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10/16/2018

Rob Seeger – President, RJS Pest Management – New York, NY   When you ask Rob Seeger, President of RJS Pest Management, what the secret to building a successful company is, you’ll get a simple answer.   “Hard work,” Rob said. “We’ve earned and built everything we have today. No mergers, no acquisitions, just hard work.” Rob began putting in the hard labor on his very first day as president of RJS six years ago.   His first task was to build a team that could match his unwavering work ethic and can-do attitude. Rob reflecte...

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10/10/2018

Q. Rodents are not going into a bait station and consuming bait. They go around and over it. How can I control activity? — Armando, CA A. If we’re talking about rats and a newly placed bait station, it might be a matter of patience until they’re ready to go inside. Or, it may be size - some rats are too big for low profile bait stations. Does your program consist of anything besides this one or other bait stations? The rats might better accept food baits on snap traps. If we’re talking about mice, then wind-up multiple catch traps are another option in place of b...

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09/24/2018

Q. What’s the best way to treat for carpet beetles inside of a 1,500 sq. ft. mobile home? What’s the best product to use? — Nathan, CA A. The difficulty with carpet beetles is finding them, not what product to use on them. I’m not sure of the level of infestation you’re seeing or where it is concentrated. If they’re heavily concentrated in one area, that’s great because it’ll point to the source of the infestation. It might be old rodenticide bait or a dead animal in a wall void, which can be dusted. It’s more difficult when they&rsquo...

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