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When Jim Delaney started at Veserisin 1983, Ronald Reagan was president, Billy Martin managed the NY Yankees and Michael Jackson’s Thriller was number one on the charts. A lot has changed in the past three decades, but one thing has remained the same: Jim loves his job just as much today as he did in 1983. Actually, he may love it even more.   Jim has grown from a young Customer Service Representative to one of two Regional Directors in the country. In between, he has held positions as a Veseris Sales Representative, Field Sales Manager, Area Depa...

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Q. I’ve had a problem with a couple of bed bug jobs. I will have my customers prep their home and then schedule treatments at two-week intervals. Afterwards, the homeowner will go a month with no bites or sightings. Then, out of the blue, they will call about finding a dying bed bug. I think it was there the whole time and just taking time to die. Do you know how or why this happens? — Mike, OH A. One reason could be that a bed bug harborage was overlooked during treatment. Even if you’ve done your best, that’s just the nature of bed ...

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Looking for a smarter way to collect — and correct — product requests across your team? Today’s Better Business Tip will help you save time and reduce errors every time you restock your inventory. Click the video below to see how you can use team Quick Lists to share shopping lists and approve orders for your entire team. Get More Business Tips We’re continually adding to our library of Better Business Tips videos with more ways to streamline your business. Stay tuned for more videos coming soon  &#...

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Rob Seeger – President, RJS Pest Management – New York, NY   When you ask Rob Seeger, President of RJS Pest Management, what the secret to building a successful company is, you’ll get a simple answer.   “Hard work,” Rob said. “We’ve earned and built everything we have today. No mergers, no acquisitions, just hard work.” Rob began putting in the hard labor on his very first day as president of RJS six years ago.   His first task was to build a team that could match h...

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Q. Rodents are not going into a bait station and consuming bait. They go around and over it. How can I control activity? — Armando, CA A. If we’re talking about rats and a newly placed bait station, it might be a matter of patience until they’re ready to go inside. Or, it may be size - some rats are too big for low profile bait stations. Does your program consist of anything besides this one or other bait stations? The rats might better accept food baits on snap traps. If we’re talking about mice, then wind-up multiple catch trap...

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  Q. What products and steps are needed to treat multiple cats in a bed bug infested home? The customer has two dogs and eight cats living indoors with them. Hours after I heated and sprayed the home, the homeowners called complaining about seeing multiple live bugs. The only variable in this home is the large number of cats. I tend to have problems with cat owners in general, especially if their cats runs the neighborhood. -- David, OH   A. It shouldn’t be unexpected to see a few live bed bugs after a treatment. How many ar...

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Q. Can a crack and crevice treatment be performed with a microencapsulated product in an office while people are working? -- George, CA A. The answer mostly depends on the product label. Product labels normally have restrictions against applications in occupied patient rooms or classrooms. They may have an additional restriction against applications when occupants are in the immediate area or room being treated. So you should choose a product that doesn’t have this additional restriction. However, I don’t recommend spraying a liquid product ...

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At Veseris, everyone’s a customer service representative in addition to their formal job title. But, we do have some people who devote themselves entirely to making our customers’ lives easier, and Joanna Harris-Goveia is one of them. As a Customer Service Manager, Joanna oversees representatives in eight Veseris ProCenters in the northeast region. “I work with my Customer Service Reps to ensure our customers are getting the very best service in the industry, leading them to become a customer for life,” she says.  Every great cus...

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At Veseris, we take pride in providing customers with the most current industry news and knowledge - within local communities and nationwide.   Here's an overview of this fall's biggest trends as reported by Veseris sales manager across the country.   (click to enlarge)    

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Starting today, the industry’s two most respected training catalogs will be available through a single online platform: ProTraining by Univar. We have partnered with PCT to integrate their entire Label Training library directly into ProTraining on PestWeb, giving professionals unparalleled access to courses approved for CEUs in most of the United States and Canada. See the end of this article for the full list of everything that’s been added today. With two course libraries available on a single unified platform, technicians and managers can now review traini...

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If there’s one word that seems to frame every element of Cris’ life, it’s drive. For starters, you’ll find her at the golf course, driver in hand, almost every weekend. Cris had toyed with the sport on and off for years, but started playing seriously around 2007. Since then she’s upped her game, lowered her handicap, and made her way to the Masters twice — as a spectator, at least.  “It was awesome and was definitely on my bucket list,” she said of the tournament. Her enthusiasm about “the holy grail of a...

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At Veseris, we take pride in providing customers with the most current industry news and knowledge - within local communities and nationwide.   Here's an overview of this summer's biggest trends as reported by Veseris sales manager across the country.   (click to enlarge)      

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