Painless Performance Conversations

Procrastination, fear, and competing priorities often get in the way of initiating conversations that inspire higher levels of performance. Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often struggle to find the right words to get their message across. Painless Performance Conversations presents practical communication and management strategies any manager can use to effectively influence employee performance. Through four critical mind-sets and a conversation model, this workshop offers tangible solutions for tackling critical workplace discussions with poise and professionalism.