Main duties consist of handling incoming phone calls from clients and scheduling service appointments. Other duties include but are not limited to: Scheduling, organizing, and route work for optimum efficiency. Manage incoming phone calls, receive and record client payments, knowledge of Internet, Windows, and Microsoft Office. Prepare and manage client accounts with accurate data, contact information, updates, and activities. Ability to learn and use new computer software programs. Ability to plan, prioritize, and complete work in a timely manner. Provide first-person problem resolution for external and internal clients. Deliver first-class customer service while interacting with various co-workers, clients, and vendors. Monitoring and managing incoming emails from clients, Completing Service Contracts for clients, Sending service reminders to clients Preparing bank deposits and other Misc. requests from Management.