BRANCH MANAGER

Family owned and operated pest control company celebrating 93 years in business seeking a Branch Manager with a minimum of 1-2 years of pest control and management experience. General Purpose: Pest control management, strategic planning, cost control, overall direction of branch operation utilizing company systems, procedures and protocols. Position Responsibilities: • Work closely with team to define and implement company policy, direction and decisions • Lead by example, maintain and communicate company core values, vision and culture • Immediately identify, communicate and aid in resolution of potential concerns, threats or key issues • Provide initial training and continued coaching and direction for direct oversight of employees • Assist with trouble calls and resolve escalated customer situations including pricing and communication • Direct oversight of pest control customer service to ensure proper communication and scheduling of technicians • Perform other related duties, as needed, to ensure success of branch/company • Conduct training sessions/ensure proper licensing • Perform interior and exterior inspections and services for pest control • Provide estimates for full solutions • Use required personal protection and safety equipment • Be knowledgeable and follow all State regulations and safety procedures • Submit all paperwork, documentation and customer payments on time, completely and accurately • Have an expert knowledge of pest control techniques, chemicals and supplies • Be knowledgeable regarding services, programs, policies, warranties and pricing • Utilize opportunities to sell additional company products and services to existing clients and to recognize potential sales leads • Have proper licensing (Field Representative Br II and III and either possess or be able to obtain a California DPR qualified applicator's license with categories A and B and Rules and Regulations within 12 months of hire Essential Skills and Experience: • Communication: Ability to communicate both verbally and in writing • Customer Service: Strong internal and exterior customer service skills • Management: Excellent time, project and people management skills • Basic computer, email and word processing skills • Ability to work in a team-based environment with good judgment and decision-making ability • Successful pest control management experience (5 year minimum) • High school diploma or equivalent • Pest control licensing and continued training facilitator

Website: https://deweypest.com/

Ad ID:

38126

Categories:

HELP WANTED