Course Details


Dealing With Angry Customers - SP

Keeping customers is as important as getting them. This video demonstrates a simple method for dealing effectively with angry customers: First, deal with the person; then, deal with the problem.

The techniques the video suggests will help prevent employees from becoming defensive or, even worse, escalating the situation when faced with an angry customer. Dealing with angry customers is an important skill that everyone can learn!

Take This Course Today

Sign in to your PestWeb account now, or become a PestWeb member to start learning online.

Join PestWeb Log In

Ad 6A02EE32CC40124C75F886B27055BC8B5D4B72AC