Our world is filled with people of all different colors, shapes and sizes. Now imagine that what you see is just the tip of the iceberg. For every external difference, many more lie below the surface. And we all know what happens when we fail to recognize an iceberg.
As our world becomes increasingly global, you're more likely to work and interact with people from other cultures. To be successful, you must learn to recognize and adapt to the differences that lie below the surface. You must learn effective cross-cultural skills.