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04/24/2019

As a group, ants are often the number one pest encountered and the number one cause of callbacks. There are many variables to consider when picking the best ant bait for your operation, but choosing a bait is only half the battle. As good as today’s ant baits are, they still have to be applied in the correct environment and match the ant food preference or they will not bring satisfactory results.   First and foremost it’s important to correctly identify the ant species you’re dealing with. Misidentification or, more frequently, no identification, almost always resu...

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04/17/2019

At Univar Solutions, we take pride in providing customers with the most current industry news and knowledge — within local communities and nationwide. Here’s an overview of early Q1 2019’s biggest trends as reported by Univar Solutions managers across the country:   [click to enlarge]  

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04/15/2019

Schedule termite inspections 24/7, online By Heather Gooch   Homeowners, business owners and real estate agents seeking termite inspectors typically want immediate results. That’s why one family-owned pest management company created and launched TermitePro.us, a website that lets customers schedule termite inspections online.   “We saw this as a basic next step for our industry,” says Isaac Camacho, marketing and sales director for Irvine, Calif.-based Accurate Termite and Pest Control. “We live in a world where we can buy something online and have it ...

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04/01/2019

When it comes to termites, homeowners want them gone. Termidor® termiticide/insecticide, launched almost 20 years ago, was found to be the solution pest management professionals were looking for. Callbacks dropped significantly, customer satisfaction increased substantially, and business increased year over year. BASF has continued to innovate the Termidor product line, providing year after year improvements in efficiency to this phenomenal brand. Maximizing profitability with products backed by proven efficacy enables pest management companies to provide consumers with peace of mind a...

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03/01/2019

Diverse strategies are needed to control urban pests — especially cockroaches. Steps like inspection, monitoring, and identification are the foundation for any cockroach control program and ongoing maintenance.   Baits are pivotal tools for Integrated Pest Management (IPM) for cockroaches, but applying the appropriate amount is critical for success. A recent field trial conducted by Dr. Dini Miller from Virginia Tech University evaluated two cockroach gel baits, Advion® Evolution Cockroach and Optigard® Cockroach Gel Baits from Syngenta, in multi-unit housing infested w...

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02/21/2019

Find products, training, tools, and advice — all in one place.   Professionals have long known that PestWeb is the industry’s go-to source for labels and SDS. But PestWeb today is more than a website — it’s a portal to an incredible array of supplies, tools, and insights for taking your business to the next level. In addition to a complete offering of products for structural pest, public health, turf and ornamental, and wildlife markets, you can tap into purchasing, training, and reporting tools, contact Univar’s respected experts, and more. With a...

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02/13/2019

Managing cockroaches will always be an important part of pest management. Identifying the species correctly and then understanding its biology, behaviors, and habitats is critical to control and eradication. An integrated approach should include identification, inspection, and treatment, including resistance management.   Cockroaches, specifically German cockroaches, have a relatively short life cycle which means they can increase their populations exponentially in a short period of time. This makes them more likely to adapt or develop resistance to various control methods. There a...

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02/01/2019

Q. I’ve been doing a rat job in Riverside, CA for over a year. I’ve done the exclusion work and activity stopped for a couple of weeks and calms down every now and then, but they continue to get rats in the attic. I’ve caught over 20 rats. The owner, property management and another pest management company have tried and we still can’t find the entry point. What else can we do?   — Tony, NV   A. It may be time to have the plumbing smoke tested. Difficult rat jobs often involve broken pipes or open drains. Rats will use these to enter buildings fr...

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12/26/2018

Ask Bill Menefee what initially drew him into the pest control industry, and the answer is simple. “I like people,” he says. “And I like helping people.” 12 years ago, Menefee was a facility manager at a frozen foods company when he heard the owner of Atlantic Pest Control was looking to sell the business. Intrigued, Menefee went on several ride-alongs. He loved it — so much, in fact, that he bought the business. And little by little, he learned the ropes, gained experience, and grew the company. Today, Atlantic Pest Control has 9 employees and an expanding...

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12/19/2018

Whether you’re building an add-on service, expanding an existing program, or starting a new line of business, there are many moving pieces to manage — and many hazards to avoid. Follow these tips to ensure a strong start to your new venture.   Don’t start with separate introductions. Instead, gather all your personnel in the same location for a shared introduction and training session. The goal is to build excitement, encourage feedback, and demonstrate your commitment to the new direction. Don’t focus too much on the how the company will benefit.Instead, ...

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12/13/2018

Q. I am dealing with a German roach issue in an apartment complex broken into buildings. The maintenance people seem to think it’s okay to leave whole panels out under kitchen and bathroom sinks for access to the plumbing. One building has at least 12 units with roaches. I’ve tried everything from baiting, dusting, baiting and dusting, to recently hitting all of the penetrations with a knockdown product, an IGR and again baiting and dusting. What do you recommend?   --Kenton, IN   A. I think you may be throwing too much product at the problem and not thinking of th...

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12/12/2018

When Jim Delaney started at Univar in 1983, Ronald Reagan was president, Billy Martin managed the NY Yankees and Michael Jackson’s Thriller was number one on the charts. A lot has changed in the past three decades, but one thing has remained the same: Jim loves his job just as much today as he did in 1983. Actually, he may love it even more.   Jim has grown from a young Customer Service Representative to one of two Regional Directors in the country. In between, he has held positions as a Univar Sales Representative, Field Sales Manager, Area Department Manager, Sales Team Leade...

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12/04/2018

Q. I’ve had a problem with a couple of bed bug jobs. I will have my customers prep their home and then schedule treatments at two-week intervals. Afterwards, the homeowner will go a month with no bites or sightings. Then, out of the blue, they will call about finding a dying bed bug. I think it was there the whole time and just taking time to die. Do you know how or why this happens? — Mike, OH A. One reason could be that a bed bug harborage was overlooked during treatment. Even if you’ve done your best, that’s just the nature of bed bugs. It’s not unusual to...

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11/27/2018

Looking for a smarter way to collect — and correct — product requests across your team? Today’s Better Business Tip will help you save time and reduce errors every time you restock your inventory. Click the video below to see how you can use team Quick Lists to share shopping lists and approve orders for your entire team. Get More Business Tips We’re continually adding to our library of Better Business Tips videos with more ways to streamline your business. Stay tuned for more videos coming soon    

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10/16/2018

Rob Seeger – President, RJS Pest Management – New York, NY   When you ask Rob Seeger, President of RJS Pest Management, what the secret to building a successful company is, you’ll get a simple answer.   “Hard work,” Rob said. “We’ve earned and built everything we have today. No mergers, no acquisitions, just hard work.” Rob began putting in the hard labor on his very first day as president of RJS six years ago.   His first task was to build a team that could match his unwavering work ethic and can-do attitude. Rob reflecte...

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10/10/2018

Q. Rodents are not going into a bait station and consuming bait. They go around and over it. How can I control activity? — Armando, CA A. If we’re talking about rats and a newly placed bait station, it might be a matter of patience until they’re ready to go inside. Or, it may be size - some rats are too big for low profile bait stations. Does your program consist of anything besides this one or other bait stations? The rats might better accept food baits on snap traps. If we’re talking about mice, then wind-up multiple catch traps are another option in place of b...

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09/24/2018

Q. What’s the best way to treat for carpet beetles inside of a 1,500 sq. ft. mobile home? What’s the best product to use? — Nathan, CA A. The difficulty with carpet beetles is finding them, not what product to use on them. I’m not sure of the level of infestation you’re seeing or where it is concentrated. If they’re heavily concentrated in one area, that’s great because it’ll point to the source of the infestation. It might be old rodenticide bait or a dead animal in a wall void, which can be dusted. It’s more difficult when they&rsquo...

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09/17/2018

Better Business Tips: Smarter Planning & Budgeting   Tired of sifting through piles of expense reports and old invoices before you can even start planning and budgeting? Today’s Better Business Tips will cut down on your paperwork and give you a better look at how your company makes purchases. Watch the video below to learn how you can use PestWeb’s purchase history report to understand and categorize past orders — and plan for future needs in record time.   More Tips Coming Soon Looking for more quick ideas to keep your business running smoothly? Kee...

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09/14/2018

Investing in Your Techs A little education goes a long way... We deliver an enormous range of products for our customers throughout North America. But interestingly enough, our most valuable offering is something that can’t be moved by trucks. That’s because it’s not a physical product — it’s the knowledge that reaches thousands of pest management technicians every year via Univar ProTraining delivered in-person and online. Since the introduction of ProTraining online in 1998, we’ve put an enormous amount of work into providing technicians the conven...

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09/10/2018

By Karl Kisner, VP Marketing, Environmental Sciences & Agriculture   Recruiting and retaining top talent is a struggle for the pest management industry as a whole. Pest management professionals share the pain in keeping their current employees happy and engaged, while expanding their business with new skilled talent.   It’s predicted by 2020 more than 50 percent of the workforce will comprise Millennials, also known as Gen Y. Transitioning into the largest working generation, Gen Y is drastically changing the ways our customers do business, most importantly recruit...

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09/07/2018

Tim Bricker – Bricker Pest Control – Bay City, TX   Tim Bricker’s entire business strategy can be summed in six words: winners go home in the dark.   For Bricker, who operates Bricker Pest Control with his wife Barbara, it’s more than an inspirational quote. He lives out his motto quite literally. It’s not uncommon for Bricker and his staff to work late into the night, ensuring all their customers’ needs are met. “The day I hired my first employee outside my family circle, I brought him back at 12:30 a.m.,” Bricker says, chuckli...

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09/04/2018

We live in a world where the answer to just about anything can be found in the palm of your hand. Phrases like “Google-it” replace a trip to the library and a quick search on YouTube can result in a plethora of videos covering every topic imaginable.   At Univar, we understand the importance of getting information effectively and efficiently, so that you can spend time and energy on the things that matter most. We’ve been hard at work creating a series of Better Business Tips videos and How-To videos:   Better Business Tips: This series of videos provide an o...

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08/22/2018

Q. I need to treat for spiders, but the customer is very chemical sensitive. What products would be best for this situation? We do use a web remover.— Richard, GA A. Correction—you need to manage spiders for a customer who is very chemical sensitive, in which case applying any pesticide is not a good idea. It doesn’t matter whether a pesticide has synthetic or natural active ingredients. The real choice is between applying or not applying a pesticide. Removing active spider webs with a web remover and crushing spiders is the best that should be done for this particular ...

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08/17/2018

Rod Diehl – Rod Diehl Pest Control – Sonora, CA   It’s common for Rod Diehl’s customers to be surprised when he — the namesake of Rod Diehl Pest Control — personally shows up at their homes.   “They’re like, ‘You’re the Rod? We expected you to be playing golf and having one of your minions coming out,’” Diehl says. “I just explain to them, I love this work. I enjoy it every single day. I want to meet every customer and hear about their ups and downs, and their grandkids graduating from high...

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08/10/2018

As temperatures heat up, so does pest activity — and your business. It can be difficult to keep track of everything you need during the rush, so we put together this quick checklist of warm weather essentials. Follow these four steps to make sure you’re making the most of pest control’s busiest season. 1. Stock Up Check your inventory — do you have all the products and tools you need? The last thing you want is to keep customers waiting while you look for more of a particular product. Univar offers over 6,000 products for a variety of markets. Order exactly what y...

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